New Cars
Used Cars
Aftercare & Services
Area / Task / Processed Assessed: Covid - 19
Date Revised: 27/05/2020
Existing Control Measures
Managers are talking to all un-furloughed staff daily to assess their well-being.
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Further Control Measures
No further controls
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Existing Control Measures
Those who can work from home are told to do so. Meetings kept to a minimum None essential training cancelled Offices re organised where needed Work areas segregated Tape on floor which leads to the service desk. Screens on service desk and sales desks Screens between desks in accounts
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Further Control Measures
No further controls
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Existing Control Measures
Protective cover on seat. Wipe controls down when first entering and when handing back to the customer
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Further Control Measures
No further controls
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Existing Control Measures
Self isolate for 7 days. If at work retreat to a safe place and contact manager.
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Further Control Measures
No further controls
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Existing Control Measures
Health Questionnaire (RTW) completed before starting back.
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Further Control Measures
No further controls
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Existing Control Measures
Delivery drivers coming to site have their own procedure normally no signatures. Contract Cleaners have procedures.
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Further Control Measures
No further controls
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Existing Control Measures
Wipes & gels available across site. Desks / Computer to be wiped before use by the user. Door handles cleaned regularly or left open
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Further Control Measures
No further controls
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Existing Control Measures
Employees to attend to minor incidents themselves (cuts etc.) Masks and gloves provided.
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Further Control Measures
Untill a trained first aider is back on site, the site will nominate a competent person to arrange emergency services etc. Minimal staff on site
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Existing Control Measures
2m social distancing must be adhered to. Can the task be delayed? Where social distancing can not be adhered to and contact is for more than 15 minutes then eye protection, mask and gloves to be used
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Further Control Measures
No further controls
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Existing Control Measures
Toilets are cleaned each morning by contracted cleaners. Sign on toilet door for customers offering wipes for door handles etc.
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Further Control Measures
No further controls
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Existing Control Measures
Regular briefs carried out to employees. Internal doors kept open to recue contact with handles (not fire doors) Cough into tissue and bin then wash hands with soap and water. If no tissue then use your sleeve. Wash hands with soap and water regularly.
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Further Control Measures
No further controls
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Existing Control Measures
All showroom cars locked and a sticker on drivers window informing the customer that to ask a member of staff if they wish to look inside. At which stage the sales assistant will unlock the car and give the customer a pair of gloves which will be disposed of as soon as the customer has got out of the car. The sales assistant can then disinfect the inside of the car before locking the car again.
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Further Control Measures
No further controls
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Existing Control Measures
Whilst Social Distancing is in place any Test Drives (with or without Trade Plates) will be unaccompanied. Cars must be sanitized before and after the Test Drive and gloves are provided for the customer.
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Further Control Measures
No further controls
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Existing Control Measures
The sales department are using their own designated desk to make and receive calls, they phone should be frequently sanitised using anti-bacterial wipes. The customer negotiation desks have the phones set to Do Not Disturb.
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Further Control Measures
No further controls
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